Privacy Policy

General Information

This Privacy Policy explains how GrandSpike ("we," "our," "us") collects, uses, and protects information when you visit our website at grandspike.com.

By using this website, you agree to the terms of this Privacy Policy.

Information We Do Not Collect Directly

The GrandSpike website:

• Does not require user registration
• Does not collect email addresses
• Does not contain contact forms or user input fields
• Does not request personal identification data

Users can browse the website completely anonymously.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically through standard web technologies:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on the site

This data is used solely for:

• Website analytics and performance optimization
• Understanding user interaction patterns
• Security and abuse prevention
• Technical issue detection

Such data does not allow us to directly identify individual users.

Cookies and Analytics

GrandSpike may use cookies or similar technologies for:

• Basic website functionality
• Traffic analytics
• Understanding user behavior

What are cookies? Small data files stored on your device that help the website function properly.

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect website functionality.

If we use third-party analytics services (such as Google Analytics), they process data according to their own privacy policies.

Telegram Bot and External Services

How the Telegram Bot Works

When you click the button on our website, you are redirected to our Telegram bot, which operates independently from the website.

Important:

• Once you leave grandspike.com, this Privacy Policy no longer applies
• The Telegram bot operates on Telegram's platform and is subject to Telegram's Privacy Policy

Information Processed by the Bot

When you use our Telegram bot, it may collect and process:

• Telegram User ID (provided automatically by Telegram)
• User settings and preferences for cryptocurrency analysis
• Bot interaction data (commands, requests, usage patterns)

How Bot Data is Used

The bot uses this information to:

• Provide cryptocurrency market analysis based on your preferences
• Remember your custom settings
• Improve service quality

Payments and Third-Party Payment Providers

Payments for GrandSpike services are processed exclusively through third-party payment service providers.

GrandSpike:

• Does NOT store payment details
• Does NOT have access to your banking or wallet information
• Does NOT process payments directly

Payment providers handle transaction data in accordance with their own privacy policies and applicable regulations.

Data Retention

• Website technical logs: Retained for a limited period for security and analytics
• Bot user settings: Retained while you actively use the service
• Inactive accounts: Data may be deleted after a reasonable period of inactivity

Your Rights

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Deletion: Request deletion of your data from our bot service
• Correction: Request correction of inaccurate data
• Opt-out: Stop using our service at any time by blocking or removing the Telegram bot

To exercise these rights, contact us through the official GrandSpike communication channels.

Data Security

We implement reasonable technical and organizational security measures to protect information from:

• Unauthorized access
• Alteration or misuse
• Accidental loss

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest standards.

International Users

GrandSpike may be accessed from different countries. By using our website and services, you consent to the processing of information in accordance with this Privacy Policy, regardless of your location.

Data may be transferred to and processed in countries other than your country of residence.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We Do Not Sell Your Data

We do not sell, rent, or trade user data to third parties for marketing purposes.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the website and services after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us through:

• Official GrandSpike communication channels listed on the website